ModCloset

Keep the good times going! ModCloset is your dedicated resale space for buying and selling pre-loved ModCloth pieces at groovy prices. Check out the community’s throwback threads and share ModCloth gems from your own closet to earn 100% store credit!

Shop Pre-Loved Sell Pre-Loved

HOW IT WORKS

Login

To get started, login to your existing ModCloth account or create a new account.

Submit

Select an item to sell. Add photos and a short description.

List

Once your item is approved, it will appear on Mod Exchange for others to buy.

Ship

Ship within 3 days of sale. Once delivered and verified, you will receive an electronic gift card.

PRE-OWNED FAQ

Selling

  • Log in to your ModCloth account and click “Sell a Pre-Loved Item”. If you don’t have an account, you can create one using the same email address you used to place your original order and your purchase history will appear. Don’t have an account? Sign up today!
  • If you purchased your item at ModCloth.com after May 2021, you can simply select the item you wish to sell from your order history.
  • For any orders prior to May 2021 or purchases from any third-party retailers, you will need to follow the prompts to identify the item you wish to sell. This may include a short description, any key details about the item, and any information you have from the purchase.
  • Please provide complete and accurate information about the item’s condition. You will not receive payment until the item is sold and the buyer confirms its condition. ModCloth reviews all resell requests and has the right to approve or deny any listings. Please note it may take up to 7 business days for your request to be reviewed. You will receive an email when your item is approved or denied. If your item is denied and eligible for resale, we will provide comments to help you resubmit.
  • The ModCloset is only available to US customers right now! We apologize for the inconvenience and are looking to expand into other markets soon.
  • You can sell any product you’ve previously purchased from ModCloth.com since 2016. You can also sell ModCloth apparel purchased from a third-party retailer, though certain restrictions may apply. All items will be approved by our team and once approved, they will appear on The ModCloset collections page.
  • Please note that we cannot accept swimwear or intimates for resale. Submissions of this type will automatically be rejected.
  • Due to technical restraints with our website we are unable to accept items purchased prior to 2016 at this time. We are hoping to expand our offering soon and that this is just the beginning of The ModCloset!
  • The ModCloset will recommend a price based on the condition of the item and the original retail value. You have the option of listing at the suggested price or suggesting your own price.
  • You must provide recent and accurate product photos for your resale request to be approved. For best results, take your photos in bright, natural light, on a plain background and upload in 1:1 (square) format. Resale requests without a photo will not be approved. Please submit a minimum of 1 photo and no more than 5.
  • We suggest a price during the listing process based on the style and condition of the item. Feel free to set your own prices. However, prices may be changed or vary during the approval process and is up to our discretion. We will notify you of any price changes or alterations to your listing. You can also modify your listing through your account and seller dashboard.
  • Please pack your item carefully with all accessories and additional parts. We recommend using any packaging you have from the initial or previous purchases. For both the planet and convenience, we highly encourage reusing packaging.
  • When a customer purchases your item, you will be emailed a prepaid and trackable USPS Priority shipping label. The item must be sent within 3 business days. There is no additional cost to you for shipping. Please carefully and neatly pack your item with the shipping label intact and drop off at your nearest USPS drop off/ pickup location.
  • We understand that you may not always be able to ship your item right away. Feel free to reach out to us ( support@recurate.com ) with any delays or pending shipments. We will contact your buyer and make sure a new timeline is established. In addition, feel free to pause listings at any time if you plan to be away or unable to ship for long periods of time. Please note the buyer may have the option to cancel depending on the new and adjusted timeline.
  • When the buyer confirms the item arrived in the condition described in your listing, you will receive a notification via email. Your payment will be in the form of a gift card to ModCloth.com, valued at 100% of your resale on The ModCloset. Pending any disputes on the item you will receive payout after 3 days of the item being marked as delivered and the buyer being notified.

Buying

  • The ModCloset is the dedicated marketplace for buying and selling the cute and quirky ModCloth pieces that you have loved over and over again. We’ve created this community experience for finding and purchasing our pre-loved items. The ModCloset is currently available to our domestic customers residing in the US.
  • You will find ModCloth customers like you reselling their pre-loved, but gently worn apparel. The conditions of these items are available to view within the collection. See what’s eligible to be sold by clicking the “Shop Pre-Loved” link above . Items shown are sold by a fellow ModCloth customer and will ship directly to you.
  • While the customers are selling their own product, ModCloth reviews and approves all listings before they go live.
  • You will use the same secure checkout that we offer for all new purchases from ModCloth. Simply click “Add to Cart” and head to the checkout. Please note that at this time, we cannot accept AfterPay or PayPal payments on any resale purchases. You can combine both new ModCloth and pre-loved ModCloset items in the same purchase. Taxes will be calculated upon checkout.
  • Please note if you are purchasing a mix of new and pre-loved items and you wish to use AfterPay or PayPal as your payment method for the new items, you will have to check out with them separately.
  • You can absolutely apply discounts and promo codes to any eligible items in your cart. Pre-loved items, however, are not eligible for any discounts or promotions.
  • We will do our best to accommodate changes to orders and shipments through support@recurate.com. All items are final sale and we try to avoid cancelations. Our shipping label is generated automatically upon purchase for sellers, so any changes that you may want to make may not be possible to accommodate. We will try to contact the seller ASAP!
  • Unfortunately, we are not currently able to offer loyalty points for purchases of pre-loved items, but this is something we would be happy to explore with our partners in the future.
  • We ask all sellers to ship their product within 3 business days of purchase. All pre-loved items will ship via USPS Priority and you will receive tracking information. Expedited shipping methods selected at checkout cannot be applied to any ModCloset purchases. You will receive updates and notifications regarding your shipment via email. Feel free to contact support@recurate.com if you have any questions regarding the status of your shipment.
  • Please note that if your cart contains new and pre-loved items your order will default to Ground Shipping. If you require an expedited shipping method for the new items, please check out with them separately.
  • If you are purchasing both new items from the ModCloth Fulfillment Center and pre-loved items from a fellow customer, you should receive a separate shipment confirmation email for each shipment.
  • Not yet! Our ModCloset powered by Recurate is not currently available to buyers anywhere outside of the US. We are unable to fulfill pre-loved international orders at this time.
  • If your package was lost we suggest waiting one additional business day and checking with neighbors, friends, and all alternative addresses you may use. If your item has still not arrived, contact us at support@recurate.com and we will do our best to get the issue resolved.
  • All pre-loved items are final sale and non-returnable unless the item is not in the condition that the seller guaranteed. You may then open a dispute and we will find the best solution to mediate the situation. Please contact support@recurate.com if you have any questions. Some disputes may include:

  • Item’s size was listed incorrectly
  • Stains or blemishes
  • Missing elements of the order (accessories, belts, etc.)
  • Clear evidence of wear not listed by seller
  • The seller shipped the wrong item
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