Return Policy




** Holiday Policy** - Orders placed between November 17, 2021 and December 17, 2021 are eligible for a full refund (minus a return shipping fee) if the order has been received by our facility no later than January 17, 2022.

Please note that we currently only have the option to refund to the original payment method and are unable to process returns as gifts at this time. 

 

We hope you love what you ordered! But in case you don't, we will accept returns of unwashed, unworn, or unused items returned in as-issued condition for a full refund to your original payment method.

 

Domestic Returns

Return items must be received by us within 30 days of the shipped date to be eligible for refund. Once an order has been placed it can't be canceled or changed. In the event of a return, any applied discount/coupon is forfeited and may not be re-used. Final sale items are not returnable. Shipping and handling are nonrefundable. A $5 return shipping fee will be deducted from your refund amount for the use of our label.  Customers are also welcome to use their own postage and mail to:

ModCloth Returns, 2250 Roswell Drive, Pittsburgh, PA 15202

 

International Returns

Return items must be received by us within 60 days of the shipped date to be eligible for a refund. Once an order has been placed it can't be canceled or changed. In the event of a return, any applied discount/coupon is forfeited and may not be re-used. Final sale items are not returnable. Shipping and handling are nonrefundable.  Return labels provided by Global-E will cause a flat fee of $10 USD deducted from your return amount.

 

We reserve the right to verify original purchase for returns requested without an order number or shipping confirmation. Please allow up to 14 business days for your return to be processed upon receipt at our warehouse.