Shipping Info

 

Shipping charges are assessed on all orders based on the merchandise total after discounts and before taxes. Shipping charges are non-refundable.

 

Processing and Transit times:

Our fulfillment center in Pittsburgh, PA ships orders on business days, Monday- Friday, except in cases of inclement weather or major holidays. If an order is placed over the weekend, it should be fulfilled within the following week. 

Processing for most orders is typically 1- 3 business days prior to shipment. Please note that this is an estimate and can vary based on order volume, especially around holidays, peak shopping times, and during larger site-wide promotions. 

Processing time for the domestic US Expedited and Next Day shipping options is typically 1 business day - the cutoff for expedited methods to ship same-day is 10am ET.

Please consider U.S. public holidays when choosing shipping methods, as these are not part of our estimated time frames. Our couriers do not pick up packages from us, nor deliver on major holidays. We apologize for any inconvenience this may cause.

Transit times will vary depending on the method.

Please note: When packages are deemed as "undeliverable" by the shipping courier, the package will be returned back to us. When our team receives "return to sender" packages, we are able to process an automatic refund on your original form of payment.

 

Domestic Shipping

 

For Colorado Residents: Starting July 1, 2022 there will be a delivery fee of $0.27 automatically added to purchases. Colorado requires retailers to collect the $0.27 fee every time they deliver taxable tangible goods by motor vehicle to a Colorado address. Click here to Learn More. 

 

Contiguous U.S.:

Ground Economy Shipping -- $12.95 for orders under $150.00. Free for orders over $150.00.
- Transit time - Typically 8- 14 business days in transit once shipped
- This method does not deliver on weekends

Ground Shipping -- $15.45 for orders under $150.00. Upgrade to Ground at $2.49 for orders over $150.00.
- Transit time - Typically 5- 7 business days in transit once shipped
- This method does not deliver on weekends

Expedited Shipping -- $34.99
- Transit time - Typically 2- 3 business days in transit once shipped
- This method does not deliver on weekends

Next Day Shipping – $49.99
- Transit time - Typically 1 business day in transit once shipped
- This method does not deliver on weekends.

 

Non-contiguous US: Alaska, Hawaii, and Puerto Rico:

Standard Shipping – $34.99
- Transit time - Typically 5- 7 business days in transit



Military APO/FPO (Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific):

USPS - All Orders Priority and First Class USPS Carrier Calculated Rates
- Transit time - Typically 10-15 business days in transit.

 

 

International Shipping

**ATTN SINGAPORE -- starting January 1st all customs, duties, and taxes will be rolled into the price of the item. The prices of items will look higher, but no additional tax or duty will be charged in checkout or upon receiving your order** 

How long does it take for my order to ship and arrive?

We ship all orders as quickly as possible, but please note that there may be processing delays in shipping during sale events and peak shopping days. If you need to receive your package by a specific date, you can always contact Customer Care for help in choosing the right shipping method to get it there on time!
Once your order is shipped, your transit time will vary depending on your shipping option, destination country, and the customs process for your country. Please see more details below.


What shipping methods are available?


Standard Shipping:
Delivery typically takes between 7-21 business days once shipped from our international shipping partner, Global-E's hub. Some locations can take longer, up to 60 days.


Express Shipping (not available to all countries at this time):
Delivery typically takes between 3-10* business days once shipped from our international shipping partner, Global-E's hub.

Estimated 3-5 business days to Canada
Estimated 5-7 business days to Europe and Latin America
Estimated 7-9 business days to Asia and Africa

*Please be aware that these are estimated delivery times. Delays in customs can also increase the delivery time.

Still not sure, or need to know more?

Reach out to our Care Team at (888) 495-9699, or write to us at support@modcloth.com!